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Today, exceptional customer
relationship management and excellence in customer service are the key
factors for success for most enterprises. Modern managers know that
quality customer care is essential if they are to achieve revenue growth
by attracting new customers and retaining existing customers.
They also know that
multi-nationals and major corporations are investing heavily in customer
relationship management information technologies with which they can
enhance the quality of their customer services.
The challenge for any small
or medium-sized enterprise is in picking affordable technologies for
customer care and using them successfully with existing core systems.
That's why managers are
turning to the Barracuda product family - three of the most powerful and easy-to-use
computerised customer relationship management systems in their respective
classes.
Each member of the
Barracuda family delivers all of the features and facilities found in the
biggest customer relationship management systems which cost hundreds of
thousands of dollars. Barracuda systems are implemented on current
business computer hardware and operating systems software, providing a
strategic profit centre that reduces sales and marketing costs, drives
revenue growth and increases customer satisfaction - and it does it all
without fuss and at a fraction of the cost.
There are three versions of
Barracuda:
Barracuda CRM
The standard Barracuda
CRM system includes Microsoft Windows-based clients and an Access
database. Barracuda CRM can be deployed as a single user system or
as a multi-user workgroup system. Barracuda CRM is easily deployed
and is particularly well suited to small businesses with limited
technical support resources on staff. Please accept our invitation
to download the free
trial of Barracuda CRM and take it for a test drive.
Barracuda Enterprise
Barracuda Enterprise is a
sophisticated multiple tier application that includes Microsoft
Windows-based clients and a powerful server based on Microsoft SQL
Server. Barracuda Enterprise integrates well with the various
members of Microsoft's Office productivity suite of applications and
includes a web module that provides Internet access for customers,
service and sales personnel. Please contact
Coral Sea Software for further information on Barracuda Enterprise
pricing and availability.
Barracuda Online
Barracuda Online is a
multiple tier application that delivers all of the features and
facilities of Barracuda Enterprise through web browsers and other web
enabled devices. Barracuda Online is a 100% web 'on-demand' system
that shares the same database server architecture as Barracuda
Enterprise. Please check out the screen
shots, and contact
Coral Sea Software for further information on Barracuda Online pricing
and availability.
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